Terms of service
1. Introduction Welcome to aparadiserealm! By accessing our website and making purchases, you agree to the terms and conditions outlined below. Our mission is to provide quality clothing with a safe and transparent purchasing process.
2. General Information aparadiserealm is an online store specializing in clothing, operating from Portugal and shipping products across Europe. To make the shopping experience safe and convenient, we accept payments via Stripe and PayPal, ensuring secure and efficient transactions.
3. User Registration and Account To make purchases, you may be required to create an account or provide truthful and up-to-date information at checkout. The customer is responsible for keeping their login details secure and ensuring they are not shared with third parties.
4. Payments and Order Processing Payments are processed exclusively through Stripe and PayPal, subject to their respective security policies. Your order will only be processed and dispatched after payment confirmation.
5. Shipping and Delivery We ship from Portugal to destinations across Europe. Delivery times vary depending on the destination. Once your order has been dispatched, you will receive a tracking code to monitor your delivery in real-time.
6. Returns and Refunds In compliance with EU Consumer Law, you have the right to return your purchase within 14 days of receiving the item, without needing to provide any justification. The item must be unused, unwashed, and in its original packaging with all tags attached. Once the return is received and inspected, your refund will be processed to the original payment method. If the item has a manufacturing defect, please contact us immediately.
7. Privacy and Data Protection We respect our customers’ privacy. The information provided is used solely for processing orders and improving your shopping experience, as detailed in our Privacy Policy.
8. Customer Support If you need support or have any questions, our team is ready to assist you.
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Email: aparadiserealmcloud@hotmail.com
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Phone/WhatsApp: +351 933432604
